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Rozuro Terms of Service

Last updated: 19 May 2026

These Terms of Service (“Terms”) govern your use of Rozuro, an online invoicing and accounting platform provided by Atypisch.

The Dutch version of these Terms is binding. In case of conflict between the Dutch and English versions, the Dutch version prevails. This English version is provided as a non-binding translation for convenience only.

1. Definitions

  1. Atypisch: the sole proprietorship Atypisch, established at Europalaan 2b, 3526 KS Utrecht, the Netherlands, registered with the Dutch Chamber of Commerce under number 08092524, VAT number NL001582477B96.
  2. Rozuro: the online invoicing and accounting platform offered by Atypisch at rozuro.com.
  3. Customer: the natural or legal person acting in the exercise of a profession or business (B2B, freelancer, sole proprietorship) who creates an Account or enters into an Agreement with Atypisch.
  4. Account: the personal user account through which the Customer accesses Rozuro.
  5. Agreement: the agreement between Atypisch and the Customer, consisting of these Terms, the chosen Subscription, and any additional written agreements.
  6. Subscription: the pricing plan chosen by the Customer (Free, Pro, Business) as described at rozuro.com/pricing.
  7. Services: all functionality offered through Rozuro, including invoicing, VAT administration, ICP reporting, time tracking, and API access.
  8. Customer Data: all data the Customer enters, stores, or processes through Rozuro, including invoicing and accounting data of the Customer and its relations.

2. Applicability

  1. These Terms apply to all offers, Agreements, and Services provided by Atypisch in relation to Rozuro.
  2. By creating an Account or using the Services, the Customer agrees to these Terms.
  3. Rozuro is intended exclusively for business use (B2B, freelancers, sole proprietorships). Atypisch does not contract with consumers within the meaning of Article 6:230g of the Dutch Civil Code.
  4. Any general terms and conditions of the Customer are expressly excluded and rejected by Atypisch.
  5. Atypisch may amend these Terms. Amendments are communicated at least 30 days before they take effect, by email or by notice in Rozuro. If the Customer does not agree, the Customer may terminate the Agreement before the amendment takes effect.

3. Formation and term of the Agreement

  1. The Agreement is formed when the Customer creates an Account and accepts these Terms, or when the Customer subscribes to a paid Subscription.
  2. The Agreement is concluded for the duration of the chosen Subscription:
    • Monthly Subscription: terminable at any time, with effect from the end of the current month. No refunds are issued for the partial month in which termination takes effect.
    • Annual Subscription: 12-month initial term during which the Subscription is not terminable for convenience. After the initial 12 months, the Subscription is silently extended for an indefinite period and becomes terminable monthly with one month’s notice, in accordance with the Dutch “Wet Van Dam” (Article 7:236 of the Dutch Civil Code applied by analogy to B2B contracts where Atypisch elects to honour it).
  3. Termination is effected through the Account settings in Rozuro or by email to info@atypisch.nl. The effective date is the date Atypisch receives the termination notice.
  4. Early termination of an Annual Subscription within the initial 12 months does not entitle the Customer to a refund of fees already paid, nor to a waiver of fees still owed for the remainder of the initial term, unless mandatory law provides otherwise.

4. Subscriptions and fees

  1. The applicable fees and the content of the Subscriptions are listed at rozuro.com/pricing. All amounts are exclusive of VAT unless expressly stated otherwise.

  2. Atypisch reserves the right to change fees. Changes are announced at least 30 days in advance. For Annual Subscriptions, the old price applies until the end of the current contract period.

  3. The Free Subscription is offered free of charge. Atypisch reserves the right to terminate, modify, or limit the Free Subscription at any time, with a reasonable notice period of at least 30 days.

  4. No refunds: all fees, whether paid monthly or annually, are non-refundable. This includes, without limitation, fees paid in advance for periods following a downgrade, cancellation, suspension, or termination of the Subscription, and fees paid for any Subscription tier the Customer did not fully utilise. Refunds, credits, or pro-rata reimbursements are granted only at the sole discretion of Atypisch, for instance in case of a structural outage exceeding the Service Level under Article 6.4, or where mandatory law requires a refund.

  5. Payment of paid Subscriptions is due in advance, via the payment provider designated by Atypisch (see the Sub-processor list for current providers, including Mollie, Stripe, and PayPal).

  6. Payment is made monthly or annually, depending on the chosen Subscription.

  7. If the Customer fails to pay, Atypisch is entitled to:

    • suspend access to Rozuro after at least 14 days following the original due date and at least one reminder;
    • charge statutory commercial interest from the date of default;
    • charge collection costs in accordance with the Dutch Wet Incassokosten.

  8. Objections to an invoice must be reported in writing within 30 days of the invoice date. Thereafter, the invoice is deemed accepted.

6. Availability and Service Level

  1. Atypisch uses reasonable efforts to keep Rozuro available 24/7. Atypisch targets the following availability:
    • Free Subscription: best effort, no guarantee.
    • Pro and Business Subscription: 99.5% availability per calendar month, measured excluding Scheduled Maintenance and force majeure.
  2. Scheduled Maintenance is, where possible, announced at least 48 hours in advance and performed outside Dutch office hours where feasible.
  3. Response times for disruptions (Pro and Business): initial response within one (1) business day (Mon–Fri, 09:00–17:00 NL time, excluding public holidays).
  4. If the agreed Service Level is structurally not met over three (3) consecutive months, the Customer may terminate the Agreement with immediate effect, without further obligations.
  5. Atypisch is not liable for unavailability caused by third parties, including the hosting provider (Nefos), authentication and payment provider (Simezu and the payment providers behind it), or by force majeure.
  6. AS-IS / AS-AVAILABLE: except for the express commitments set out in this Article 6, Rozuro is provided on an “AS-IS” and “AS-AVAILABLE” basis. Atypisch makes no implied warranties of any kind, including warranties of merchantability, fitness for a particular purpose, accuracy, non-infringement, uninterrupted operation, or freedom from errors, bugs, viruses, or harmful components. Atypisch does not warrant that Rozuro will meet the Customer’s specific requirements, that defects will be corrected within a particular timeframe, or that outputs of Rozuro (including calculated VAT amounts, ICP reports, profit & loss reports, and balance sheets) will be free from error. The Customer is solely responsible for verifying such outputs before relying on them, in particular before submitting them to the Dutch Tax Authorities or other competent bodies. This Article 6.6 applies to the maximum extent permitted by mandatory law and is without prejudice to the liability carve-out for intent or wilful recklessness set out in Article 9.4.
  7. Beta, Preview and Experimental features: Atypisch may from time to time make features available marked as “Beta”, “Preview”, “Experimental”, “Alpha”, “Early access”, or with comparable wording (“Beta Features”). Beta Features are provided for evaluation purposes only and:
    • may be changed, suspended, or removed at any time without prior notice;
    • are excluded from the Service Level commitments in Article 6.1 and Article 6.3;
    • are excluded from the warranty carve-out in Article 9 (i.e., Atypisch’s liability for Beta Features is excluded to the maximum extent permitted by law, irrespective of the Customer’s Subscription);
    • must not be used by the Customer for fiscal compliance purposes, statutory filings, or any other use case where errors could result in financial, fiscal, or legal harm. The Customer’s use of a Beta Feature constitutes acceptance of this Article 6.7.

7. Use of Rozuro

  1. The Customer uses Rozuro only for its intended purposes and in accordance with these Terms, the Acceptable Use Policy, and applicable laws.
  2. The Customer is responsible for:
    • the accuracy and completeness of Customer Data;
    • keeping login credentials and API keys confidential;
    • complying with tax obligations, including the seven-year fiscal retention obligation under Article 52 of the Dutch General State Taxes Act (AWR);
    • timely and correct filing of tax returns with the Dutch Tax Authorities (Belastingdienst).
  3. No tax, accounting, or legal advice: Rozuro is a software tool and is not a substitute for professional tax, accounting, bookkeeping, or legal advice. Atypisch is not a registered tax advisor, accountant, bookkeeper, or law firm and does not provide such advice. Any guidance, default settings, suggested VAT rates, calculated ICP figures, profit & loss reports, balance sheets, KOR thresholds, or other outputs are provided for the Customer’s convenience only and do not constitute fiscal, accounting, or legal advice. Changes in VAT rates, fiscal rules, filing deadlines, or jurisdictional requirements are the sole responsibility of the Customer to track and apply correctly. Atypisch strongly recommends that the Customer engage its own qualified accountant or tax advisor for compliance matters. Atypisch is not liable for errors in tax returns, missed deadlines, incorrect VAT classifications, fiscal penalties, fines, or interest charges arising from the use of Rozuro, whether resulting from errors in the Services, from incorrect Customer Data, or from acts or omissions of the Customer.
  4. Atypisch may suspend or terminate the Customer’s Account in case of serious breach of these Terms, the Acceptable Use Policy, or suspected fraud, misuse, or unlawful use.

8. Intellectual property

  1. All intellectual property rights in Rozuro, including source code, design, documentation, trademarks, and branding, belong to Atypisch or its licensors.
  2. The Customer obtains a non-exclusive, non-transferable, revocable right of use to Rozuro for the duration of the Agreement.
  3. Customer Data remains the property of the Customer. Atypisch obtains only the right to process this data to the extent necessary for the provision of the Services, in accordance with the Privacy Statement and the Data Processing Agreement.
  4. The Customer may not reverse-engineer, decompile, or otherwise extract the source code of Rozuro, except to the extent permitted by mandatory law.

9. Liability

  1. Free Subscription: Atypisch excludes all liability for damages of any kind arising from the use of the Free Subscription, except for damages caused by intent or wilful recklessness on the part of Atypisch.

  2. Paid Subscriptions (Pro and Business): the liability of Atypisch is limited as follows:

    • Per event: a maximum of three times (3x) the monthly fee paid by the Customer in the three months preceding the event;
    • Per calendar year, cumulative: a maximum of the total fees paid by the Customer in the twelve months preceding the event, with an absolute cap of €5,000 per calendar year.

  3. Excluded damages: Atypisch is in no event liable for indirect damages, consequential damages, lost profits, missed savings, lost revenue, loss of goodwill, reputational damage, or business interruption damage.

  4. The liability limitations in this Article do not apply to damages caused by intent or wilful recklessness on the part of Atypisch, or insofar as mandatory law does not permit such limitation.

  5. The Customer is entitled to claim damages only if it has notified Atypisch in writing within 30 days of discovery and has granted Atypisch a reasonable period for remedy.

  6. The Customer indemnifies Atypisch against third-party claims arising from the Customer’s use of Rozuro, including claims by Customer’s clients or suppliers regarding invoices or administrative data.

10. Force majeure

  1. Atypisch is not liable for any failure due to force majeure. Force majeure includes circumstances beyond the reasonable control of Atypisch, including but not limited to: failures of the hosting provider (Nefos), of Simezu, of payment providers (Mollie, Stripe, PayPal), internet infrastructure outages, DDoS attacks, cyber attacks, government measures, pandemics, war, terrorism, fire, and defects in third-party software.
  2. If a force majeure situation persists for more than 60 days, either party may terminate the Agreement without compensation being due.

11. Privacy and data processing

  1. To the extent Atypisch processes personal data on behalf of the Customer (e.g. data of the Customer’s clients), Atypisch acts as a processor within the meaning of the GDPR. The Customer is the controller in that case.
  2. The arrangements between the parties for this processing are set out in the Data Processing Agreement, which forms an integral part of this Agreement and is available at rozuro.com/legal/dpa.
  3. The processing of personal data by Atypisch as controller (e.g. the Customer’s own account data) is described in the Privacy Statement at rozuro.com/legal/privacy.

12. Termination and consequences

  1. On termination of the Agreement, for any reason:
    • The Account is immediately deactivated.
    • Customer Data is retained for 90 days in a soft-deleted state, during which the Account can be reactivated upon request.
    • After 90 days, personal data is anonymised or deleted, except for data Atypisch is required to retain by law (see paragraph 2).
  2. Fiscal retention: invoices and related administration created via Rozuro are subject to the seven-year fiscal retention obligation under Article 52 AWR. Atypisch retains this data in an anonymised, read-only form for that period, also after termination. The Customer remains primarily responsible for its own fiscal retention obligation and is advised to make a full data export before termination.
  3. Data export: before and up to 90 days after termination, the Customer can download a full export of Customer Data via the dedicated function in Rozuro. Atypisch cooperates in this process free of charge.
  4. Atypisch may terminate the Agreement with immediate effect if:
    • the Customer is declared bankrupt, applies for suspension of payments, or (in the case of a sole proprietorship) dies without a legal successor;
    • the Customer seriously breaches these Terms or the Acceptable Use Policy;
    • there is fraud, misuse, or unlawful use.

13. Assignment

  1. Atypisch may assign its rights and obligations under the Agreement to a third party, for instance in connection with a transfer of business or a change of legal form (such as conversion to a private limited company). The Customer hereby gives advance consent. The Customer will be informed in a timely manner and may in that case terminate the Agreement free of charge.
  2. The Customer may not assign its rights or obligations under the Agreement without Atypisch’s prior written consent.

14. Governing law and disputes

  1. These Terms and any disputes arising from them are governed exclusively by Dutch law.
  2. Disputes are submitted exclusively to the competent court of the District Court of Central Netherlands (Rechtbank Midden-Nederland), location Utrecht, unless mandatory law designates another court.
  3. The parties will first attempt to resolve disputes through mutual consultation before initiating legal proceedings.

15. Final provisions

  1. If any provision of these Terms is void or voidable, the remaining provisions remain in full force. The parties will replace the void provision with a valid provision that comes as close as possible to the original intent.
  2. Notices to Atypisch must be sent to info@atypisch.nl. Notices to the Customer are sent to the email address provided by the Customer.
  3. No partnership, agency or employment: nothing in these Terms creates a partnership, agency, joint venture, employment relationship, franchise, or fiduciary relationship between Atypisch and the Customer. Neither party has the authority to bind the other, to incur obligations on the other’s behalf, or to make any representation on the other’s behalf. The Customer is an independent contractor and may not hold itself out as a reseller, distributor, agent, employee, partner, or representative of Atypisch, nor use the Atypisch or Rozuro name, logo, or trademarks to suggest such a relationship, except with Atypisch’s prior written consent.
  4. The Dutch version of these Terms is binding. In case of conflict between the Dutch and English versions, the Dutch version prevails. The English version is provided as a non-binding translation for the Customer’s convenience only.

Contact

Atypisch Europalaan 2b, 3526 KS Utrecht, the Netherlands KvK: 08092524 — VAT: NL001582477B96 Email: info@atypisch.nl